Contact and support
One email address, answered by the people who build the product. Support, pre-sales questions, and document deletion requests all go to the same place.
Ladgerline is a small, independently operated product. Support is email, answered by the people who build it, usually within one business day.
- support@ladgerline.com — anything at all: a report you disagree with, a question before you buy, billing, or a request to delete documents.
If a report looks wrong, say which line and why. The finding cites a clause and a page number, so a disagreement is usually quick to settle — and if the software got it wrong, that is worth more to us than the price of the audit.
Before you buy
Reasonable questions to ask first: whether your contract format is one the software reads well, what happens when a contract has no expiry date, or whether your particular plan type is handled sensibly. Send the question rather than guessing — we would rather answer it than sell an audit that was never going to help.
Deleting your documents
Email from the address on the account and say what you want removed: specific audits, all documents, or the whole account. There is no automatic deletion schedule yet, so this is currently the way to do it. Document handling is described in full on the document handling page.
Who operates Ladgerline
PLACEHOLDER — replace with your registered legal entity name, company or tax registration number where you have one, and a business address. Search engines and payment providers both weigh a real, checkable operator identity, and this is the page they look at.
Ladgerline was built after watching how much of a facilities manager's week goes into arguing with a vendor over charges that a contract already settles — and how rarely anyone has time to read the contract closely enough to win that argument.